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Measuring management and the moment of truth : the book about mystery shopping

This book: Welcomes you to the exciting world of mystery shopping, a rapidly growing industry. Teaches you the theory and history of mystery shopping. Shows youbthe practical use of mystery shopping from different persprctives. Helps you avoid problems that can arise when starting and using mystery shopping.
EAN: 9789163310461
Lagerstatus: I lager
120 kr
This book: Welcomes you to the exciting world of mystery shopping, a rapidly growing industry. Teaches you the theory and history of mystery shopping. Shows youbthe practical use of mystery shopping from different persprctives. Helps you avoid problems that can arise when starting and using mystery shopping.
Specifikationer
Mediatyp Inbunden
Sidantal 248
Fotograf Tommy Jansson
Vikt 551 g
Utgiven 2015-05-13
Författare Kristin Horbec
Förlag Better Business Books
Språk Engelska
Författare Veronica B. Karlsson
Mått 160 x 230 x 19 mm
Artikelkod 9789163310461
Redaktör Harvey Gilbert
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